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Module 1: Soft skills

Beginning of the course, designed by Silvia & Cristal

Day 1: Communication

  • Communication Styles (Self-awareness, disk model, including a short test)
  • Non-verbal communication / Body language

Day 2: Diversity and working in teams

  • Working with different cultures/religions/genders/etc.
  • Receiving/giving feedback (peer to peer and to managers)