Module 1: Soft skills

Beginning of the course, designed by Silvia & Cristal

Day 1: Communication

• Communication Styles (Self-awareness, disk model, including a short test)

• Non-verbal communication / Body language

Link to the (editable) training content

Day 2: Diversity and working in teams

• Working with different cultures/religions/genders/etc.

• Receiving/giving feedback (peer to peer and to managers)

Link to the (editable) training content